Rock Solid Diamond Warranty
When you purchase diamond jewellery from Appelt’s Diamonds, it’s guaranteed at no additional charge. From the pretty little diamonds, all the way up to the big dazzling ones, we’ll fix it or replace them, even if you lose a diamond. All maintenance is free forever. Our Rock Solid Diamond Warranty ensures your diamond will maintain its beauty in the many years to come and it will be just as beautiful as the day you purchased it. We suggest you come in every six months so we can clean your jewellery and inspect your diamonds and mountings, but don't worry if you miss it once or twice, it won't void your warranty. By the way - we can’t guarantee you won’t entirely lose your jewellery. For that, you'll need homeowner’s insurance.
Lost Diamonds Replaced.
Even your centre stone is fully covered (up to 2.5ct).
Free Maintenance for Life.
Sizing (within range), claw re-tipping, rhodium plating, cleaning, and polishing - all on us.
Accidental Damage Coverage.
No hidden clauses, no pressure, no surprises.
Unlimited Visits.
Stop by as often as you like - your coverage never runs out.
No 6-Month Check-In Rule.
Life happens. Your coverage stays solid regardless.
Coverage That Goes Beyond Rings.
Diamond Earrings, pendants, and more - we've got them covered too.
Looking for a previous warranty?
Coverage includes:
- 6-year warranty on diamonds
- Lifetime cleaning and inspection
- 6-month inspection requirement
Lifetime Trade-Up Program:
To qualify, your replacement purchase must be at least double the original retail price of your ring. Your original purchase price is applied as credit toward the upgrade. The ring and diamonds must be undamaged, and your original receipt is required.
Eligibility: Applies to purchases of $500 or more.
Coverage includes:
- Lifetime warranty on diamonds up to 1.5 carats
- Covers chips, cracks, and loss of stone (one replacement)
- 6-month inspections required to maintain full coverage. Missed inspections don't automatically void your warranty, but may affect the terms of diamond replacement.
- 90-day return guarantee (excludes special orders)
Free maintenance:
- Rhodium plating
- Claw re-tipping
- Ring sizing
- Cleaning and polishing
Lifetime Trade-Up Program:
To qualify, your replacement purchase must be at least double the original retail price of your ring. Your original purchase price is applied as credit toward the upgrade. The ring and diamonds must be undamaged, and your original receipt is required. Minimum stone size of ¼ carat applies.
Non-diamond items are not covered under the Rock Solid Diamond Warranty. The following applies:
- Wedding bands: One free sizing within the first year of purchase.
- Gold chains: If broken within the first year, chains can be sent to the manufacturer for repair.
- Other jewellery: Items may be sent back to the supplier for repair at their discretion. Costs vary — ask for an estimate before authorizing a repair.
- General: Most suppliers offer a one-year warranty on their products.
Sizing exchanges: A $75 restocking fee applies to rings exchanged for sizing. Carlex rings vary — contact us for a quote.
Soldering: Rings that have been soldered together are not covered under warranty unless all rings in the set were purchased from Appelt's Diamonds.
Coverage includes:
- Lifetime warranty on the item (non-transferable)
- Free ring sizing (where sizable)
- Free claw re-tipping
- Rhodium plating and polishing (at Appelt's discretion, when needed)
- Free jewellery cleaning
Please note: This warranty does not cover diamond loss, replacement, chipping, or cracking. A 6-month inspection is required to keep the warranty active.
Rock Solid Diamond Warranty applies to all full priced diamond jewellery purchased after July 31st, 2013.
All maintenance is free forever, including rhodium plating, re-tipping of the claws, sizing, cleaning, and polishing.
*Please note for jewellery purchased outside of Manitoba, you will be responsible for paying to ship your piece to us and we will cover the cost of return shipping.